Returns & 30-Day Guarantee
Use it for 30 days. If your skin is not better for it, we refund you.
That is the entire policy. We ask one thing in return: actually use the product as directed. Skincare cannot work in a drawer.
How to request a refund
- Email support@discoverpibu.com with your order number.
- Tell us briefly what did not work. This is not a test — it genuinely helps us improve.
- We reply within 24 hours on business days with instructions.
- Refunds are issued to the original payment method, typically within 5–10 business days of approval.
Damaged or incorrect items
Send us a photo within 14 days of delivery and we will replace the item at no cost. No return shipping required.
The small print
- The 30-day window starts on the delivery date.
- The guarantee covers one order per customer; bulk and wholesale orders are excluded.
- Original shipping charges, where paid, are non-refundable.
- We reserve the right to decline claims that show clear evidence of abuse of the policy.